Hi there! This website, www.new-leaf.com.au is owned and operated by New Leaf Naturopathic Health / Hannah Boyd, ABN: 89 080 901 879. If you have any questions or need further information, please contact:
We comply with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act).
We understand that visitors from the EU may access this site, so we also aim to comply with the General Data Protection Regulations (GDPR).
If you engage with us via this website or choose to become our client we may collect the following kinds of personal information from you, including:
We may collect your personal information by various means including:
We use this information to:
We will only collect your personal information:
We understand that some personal information is particularly sensitive and that you are trusting us to keep this information confidential.
We will only collect sensitive information by methods that are reasonably secure, such as:
The reason I collect sensitive information is to explore my patients’ health and well-being. This information is used to support ongoing physical and mental health conditions and is a key part of a naturopathic treatment strategy.
The sensitive information we ask you to provide for this purpose may include:
Sensitive information may be collected from children under the age of 18 under the following circumstances:
All archived sensitive information is securely destroyed after at least 7 years.
You may choose not to provide us with your sensitive information. However, it is important for you to provide the most accurate and truthful information regarding your current and previous health status for me to help you as best I can. As a health professional, I require you to provide me with all your contact details and full medical history.
Reasons, why we may disclose your information, include:
In order to do this, we may share some relevant information - on a strictly need-to-know basis - with:
We will also disclose your information if required by law to do so or in circumstances permitted by the Privacy Act – for example, where we have reasonable grounds to suspect that unlawful activity, or misconduct of a serious nature, that relates to our functions or activities has been, is being or may be engaged in, and in response to a subpoena, discovery request or a court order.
If you have any concerns regarding the disclosure of your information in this context, please do not hesitate to get in touch with us to discuss this personally.
We will use all reasonable means to protect the confidentiality of your information while in our possession or control. We will not knowingly share any of your information with any third party other than the service providers who assist us in providing the information and/or services we are providing to you. To the extent that we do share your information with a service provider, we would only do so if that party has agreed to comply with our privacy standards or we are satisfied that the service provider has a suitably protective policy of their own. Some of our service providers may be overseas and may not be subject to Australian Privacy Laws or compliant with GDPR. Please contact us if you have any concerns about the potential disclosure of your information. Please also see the section on Security below.
We take reasonable physical, technical and administrative safeguards to protect your information from misuse, interference, loss, and unauthorised access, modification and disclosure.
We manage risks to your information by:
As mentioned above, your information may also be stored with a third-party provider, where it will be managed under their security policy:
From time to time we may combine information provided by you with information gathered from:
If you do not wish this to occur, please contact us.
Cookies are small text files that are commonly used by websites to improve a user’s experience, collect statistics or marketing information and provide access to secure areas.
You can choose to configure your browser settings not to accept cookies but this may interfere with the functioning of this website.
Our website uses the following cookies:
Google also provides an add-on for your browser that you can use to opt-out and prevent your data being used by Google Analytics. You can access that add-on here: https://tools.google.com/dlpage/gaoptout
You can contact us to access, correct or update your personal information at any time. Unless we are subject to a confidentiality obligation or some other restriction on giving access to the information which permits us to refuse you access under the Privacy Act, and we believe there is a valid reason for doing so, we will endeavour to make your information available you within 30 days.
If you are not satisfied with our response to your complaint you may seek a review by contacting:
If we have reason to suspect that a serious data breach has occurred and that this may result in harm or loss to you, we will immediately assess the situation and take appropriate remedial action. If we still believe that you are at risk, we will notify the Office of the Information Commissioner and either notify you directly, or if that is not possible, publicise a notification of the breach on this website.
Version history Last updated: 28 Sept 2022